We offer free shipping Australia wide (NSW, QLD, SA, WA, VIC, TAS, ACT). 

We do not deliver alcohol to Northern Terrotiry.

Handling time is 1-2 business days.

Transit times are: NSW, ACT 2-4 business days; QLD, VIC 3-5 business days; SA, TAS 4-6 business days; WA 5-8 business days. We will endeavour to deliver within the times nominated and paid for by you at the time of your order. You accept the risk that occasionally, due to unforeseen circumstances, deliveries may be delayed. 

Delivery returns/non-collection
If we have attempted delivery of your order and it fails for any reason, we will return your products to our warehouse. You can book another delivery attempt by contacting us. We will contact you or the recipient to advise of the failed delivery attempt. If we do not hear from you or the recipient within 5 days from the initial communication, we reserve the right to cancel and refund your order. You agree that we may return and refund your order where we were unable to deliver due to circumstances beyond our control. This is including but not limited to providing an incomplete or incorrect address, no access to your delivery address, or where the “Delivery pre-conditions” above were not met. Re-stocking and re-delivery fees may apply. 

Cancellations by us
We may cancel your order before completion of delivery in whole or in part. We may do this even if we have received payment from you or have sent you a tax invoice. We will give you reasonable notice of the cancellation by contacting you via phone, text, or email. The circumstances in which we may cancel your order are as follows: if any of the ordered products are not available if there was any error in the description of any ordered products or their price as advertised by us if your order is in breach of any other terms, or contrary to any person’s rights or the law. if these terms and conditions (for example under “Delivery pre-conditions” above) provide that we may not deliver your order. 

Cancellations by you
You agree that you cannot make changes to an order after it has been placed. If you wish to cancel your order so that you may place another amended order, please get in touch with us.
If we agree to cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, the ordered products being in their original condition and packaging, and for you to agree to pay an amount we request on account of our reasonable costs of processing the return and cancellation.
If your order has already been dispatched and is on its way to you, every attempt will be made to accommodate your request. However, no guarantee can be given once an order has been placed. If you have requested a cancellation but your order has already arrived, we may still be able to arrange a return. Please get in touch with us to be advised of your return options. Conditions apply, please review our Returns & Refunds Policy. 

Delivery records
Records may be made of all details relating to deliveries. The records may include details of the forms of verification and taking a photograph of the completed delivery. We will only use and disclose such records for reasonable purposes, which may include proof of delivery, administration, and complying with record keeping requirements under liquor licensing laws and law enforcement. 

Risk
You agree that risk of loss or damage to products relating to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf). 

Title and place of supply
You agree that title to the products you purchase (and the place of our supply of those products to you) occurs at the place where we dispatch the products to your order. We do not supply alcohol to you from places which are not licensed under applicable alcohol licensing laws, even though such other places may be the delivery location. Immediately on us making a refund to you for any products (less any amount you have agreed we may deduct, for example under “Delivery returns/non-collection” or “Cancellations” above) you agree that the title in those products shall pass back to us. 

Additional information and terms
Delivery information
These terms are in addition to, and not limited to additional delivery information we provide. Such information may cover matters about delivery options; what constitutes a case of alcohol; delivery costs; how to estimate delivery costs; the circumstances when we do not charge for delivery and the limits on those circumstances; locations to which we deliver and locations to which we do not deliver; unattended deliveries; deliveries to multiple addresses and delivery exclusions. Such delivery information forms part of these terms and conditions.
We may notify you of delivery conditions relating to your particular order at or before the time of processing it.